Summer 2010 Newsletter
Implied Security: When Security Systems Go From Asset To Liability
Original article written by:
Eric Taylor, Prevent Security and Technology, Wilmington, DE
If your security cameras or recorders malfunction, it is imperative to put them in working order immediately. Some people believe that just the presence of surveillance cameras is enough to deter criminals, and they try to save money by not fixing them when they fail. Also, some companies move into leased spaces where the former tenant had a security system in place that no longer works. The office may have non-operational cameras on the wall or non-functioning card readers on the doors.
Installing fake or dummy cameras is not recommended, nor is it advisable to leave non-functioning equipment in place as a visual deterrent. The liability risks far outweigh any potential savings your company may realize by not having proper security.
The term “implied security” describes the potential liability created by non-functioning security equipment. For example: having non-working cameras – especially if there are signs in the area stating that the facility is being monitored –implies that the area is safe and suggests that a minimum level of security is being provided, when in fact it is not. If someone were to get hurt within view of a non-working camera, the business could find itself liable. There have been dozens of lawsuits regarding incidences of implied security, and most of them ended unfavorably for the businesses involved.
The following are some suggestions on how to address implied security concerns:
• Check your security cameras and recorders daily. Most systems feature an alarm to alert you by e-mail or text message if they fail – meaning you'll know immediately when your equipment isn't functioning properly.
• Have your security company check your system at least once a year (preferably three times). Alarm systems, access controls and video systems often contain devices that can fail, such as alarm contacts and computer hard drives. Will Electronics’ Enhanced System Protection (ESP) Program can help you keep your system up to date and operational, reduce hardware failures, and ensure that your system is running effectively and efficiently with periodic Preventive Maintenance checks.
• Sometimes cameras can lose their picture but still send a black image, which makes the DVR believe video is still present. A visual inspection is recommended to make sure the cameras are still operating, aren't being blocked by objects or have not been knocked out of focus or alignment.
• If your company is leasing a space in which the former tenant had a security system that no longer works, make arrangements with your landlord or a security provider to reactivate the equipment, or to remove it altogether.
• Develop a security policy stating what level of security your employees and customers can expect. The policy can go into the company handbook or be distributed as a memo. If your business occupies a building with non-functioning cameras or other equipment, your policy can simply state: “The company provides a minimum level of security.” It should also provide recommendations for your staff to provide for their own security, such as advising them to lock the doors at night if they're working alone.
If you have a security system that looks like it works, make sure it does or else remove it. Your company could be facing serious liability issues if it doesn't. Remember: having no security can be better than having implied security!
Contact your account manager today and put our ESP Program to work for you!